Head office
Head office, research laboratory and factory.
Visiting address: Lasikuja 2, 02780 Espoo, Finland
Mailing address: Lumene Oy/Cutrin Oy, BOX 27, 02781 Espoo, Finland
Phone: +358 204 877 100
Emails:
firstname.lastname@lumene.com
firstname.lastname@cutrin.com
Factory and laboratory visits
We arrange a limited number of physical factory and laboratory visits for media, business partners and small student groups. For bigger groups we offer a virtual factory tour.
Factory outlet
In the factory store, you can find quality 1 and 2 LUMENE skin care and make-up products as well as CUTRIN hair care and styling products.
Visiting address: Lasikuja 2, 02780 Espoo
Open Mon – Fri 11-18 | Sat 10-16
Phone: +358 50 591 1469
Email: lumene.myymala@lumene.com
How to access?
You can access by car, bike or by public transport. Eparking is also available. E, U, Y and X trains stop at Kauklahti station, from where it is a short walk to the factory store. There are also bus routes. Internal buses: 165, 166, 166K, 167, 168, 242, 911. Regional buses: 165N, 213.
consumer care
Phone: +358 800 9 2220
Open Monday – Friday 9-11
Email: lumene.info@lumene.com
Product returns:
602827
Lumene Oy/Cutrin Oy
Quality Assurance/Laadunvarmistus
PL 27
02781 Espoo
Attach a note regarding the reason for return, the date and place of purchase and your contact information. Batch number is also helpful. We will research all returns and answer to each one of them.
international offices
LUMENE SWEDEN
LUMENE Sverige AB
Riddargatan 17D, 2F
114 57 Stockholm, Sweden
Email Address: name.surname@lumene.com
Contact: Charlotta Sylvén, Vice President, Scandinavia
LUMENE UK
Aviation House, 125 Kingsway
London WC2B 6NH
United Kingdom
Email Address: name.surname@lumene.com
Contact: Victor Gibson, General Manager, UK & China
LUMENE NORTH AMERICA LLC
530 Seventh Ave. Floor M1
New York, NY 10018
Email Address: name.surname@lumene.com
Contact: Johanna Paavilainen, General Manager, North America
PRIVATE SHOPPING AT THE FACTORY STORE
Do you want to organize a private shopping experience for a group of friends or work teams? We organize private events at the factory store enabling a unique and personalized shopping experience in the world of cosmetics.
Contact us and let’s plan an event together tailored to your needs.
invoicing addresses
lumene oy
(VAT ID: FI23779408)
PL 27, 02781 Espoo, Finland
E-mail: mf-lumene-40@medius.cloud
OVT: 003723779408
Operator: Pagero
Operator ID: 003723609900 or PAGERO
cutrin oy
PL 27, 02781 Espoo, Finland
E-mail: mf-lumene-80@medius.cloud
OVT: 003724437098
Operator: Pagero
Operator ID: 003723609900 or PAGERO
lumene north america llc
530 Seventh Ave. Floor M1
New York, NY 10018
E-mail: mf-lumene-55@medius.cloud
OVT: 003723779408LNA
Operator: Pagero
Operator ID: 003723609900 or PAGERO
LUMENE Oy filial Sverige
(VAT ID: SE516408391601)
PL 27, 02781 Espoo, Finland
Invoicing e-mail: mf-lumene-40@medius.cloud
OVT: 003723779408
Operator: Pagero
Operator ID: 00372360990 or PAGERO
