Head office
Head office, research laboratory and factory.
Visiting address: Lasikuja 2, 02780 Espoo, Finland
Mailing address: Lumene Oy/Cutrin Oy, BOX 27, 02781 Espoo, Finland
Phone: +358 204 877 100
Emails:
firstname.lastname@lumene.com
firstname.lastname@cutrin.com
Factory and laboratory visits
We arrange a limited number of physical factory and laboratory visits for media, business partners and small student groups. For bigger groups we offer a virtual factory tour.
Factory outlet
In the factory store, you can find quality 1 and 2 LUMENE skin care and make-up products as well as CUTRIN hair care and styling products.
Visiting address: Lasikuja 2, 02780 Espoo
Open Mon – Fri 11-18 | Sat 10-16
Phone: +358 50 591 1469
Email: lumene.myymala@lumene.com
How to access?
You can access by car, bike or by public transport. Eparking is also available. E, U, Y and X trains stop at Kauklahti station, from where it is a short walk to the factory store. There are also bus routes. Internal buses: 165, 166, 166K, 167, 168, 242, 911. Regional buses: 165N, 213.
consumer care
Our experienced Consumer Care team are happy to assist Monday to Friday. We will get back to you as soon as possible.
Email:
FI kuluttajapalvelu@lumene.com
ENG consumercare@lumene.com
SWE kundservice@lumene.com
GER kundenservice@lumene.com
Finnish phone line: +358 800 9 2220
Open Monday-Friday 9-17
international offices
LUMENE SWEDEN
LUMENE Sverige AB
Gamla Brogatan 9
111 20 Stockholm, Sweden
Email Address: name.surname@lumene.com
Contact: Victoria Söderberg, Regional Director, Scandinavia
LUMENE UK
Aviation House, 125 Kingsway
London WC2B 6NH
United Kingdom
Email Address: name.surname@lumene.com
Contact: Victor Gibson, General Manager, UK & China
LUMENE NORTH AMERICA LLC
530 Seventh Ave. Floor M1
New York, NY 10018
PRIVATE SHOPPING AT THE FACTORY STORE
Do you want to organize a private shopping experience for a group of friends or work teams? We organize private events at the factory store enabling a unique and personalized shopping experience in the world of cosmetics.
Contact us and let’s plan an event together tailored to your needs.
invoicing addresses
lumene oy
(VAT ID: FI23779408)
PL 27, 02781 Espoo, Finland
E-mail: mf-lumene-40@medius.cloud
OVT: 003723779408
Operator: Pagero
Operator ID: 003723609900 or PAGERO
cutrin oy
PL 27, 02781 Espoo, Finland
E-mail: mf-lumene-80@medius.cloud
OVT: 003724437098
Operator: Pagero
Operator ID: 003723609900 or PAGERO
lumene north america llc
530 Seventh Ave. Floor M1
New York, NY 10018
E-mail: mf-lumene-55@medius.cloud
OVT: 003723779408LNA
Operator: Pagero
Operator ID: 003723609900 or PAGERO
LUMENE Oy filial Sverige
(VAT ID: SE516408391601)
PL 27, 02781 Espoo, Finland
Invoicing e-mail: mf-lumene-40@medius.cloud
OVT: 003723779408
Operator: Pagero
Operator ID: 00372360990 or PAGERO