Contact us

WE ARE HERE FOR YOU

Head office

Head office, research laboratory and factory.

Visiting address: Lasikuja 2, 02780 Espoo, Finland

Mailing address: Lumene Oy/Cutrin Oy, BOX 27, 02781 Espoo, Finland

Phone: +358 204 877 100
Emails:
firstname.lastname@lumene.com
firstname.lastname@cutrin.com

Factory and laboratory visits
We arrange a limited number of physical factory and laboratory visits for media, business partners and small student groups. For bigger groups we offer a virtual factory tour.

Factory outlet

In the factory store, you can find quality 1 and 2 LUMENE skin care and make-up products as well as CUTRIN hair care and styling products.

Visiting address: Lasikuja 2, 02780 Espoo
Open Mon – Fri  11-18 | Sat 10-16

Phone:  +358 50 591 1469
Email: lumene.myymala@lumene.com

How to access?
You can access by car, bike or by public transport. Eparking is also available. E, U, Y and X trains stop at Kauklahti station, from where it is a short walk to the factory store. There are also bus routes. Internal buses: 165, 166, 166K, 167, 168, 242, 911. Regional buses: 165N, 213.

 

consumer care

Phone: +358 800 9 2220
Open Monday – Friday 9-11
Email: lumene.info@lumene.com

Product returns:
602827
Lumene Oy/Cutrin Oy
Quality Assurance/Laadunvarmistus
PL 27
02781 Espoo

Attach a note regarding the reason for return, the date and place of purchase and your contact information. Batch number is also helpful. We will research all returns and answer to each one of them.

LOOKING FOR THE PERFECT GIFTS FOR YOUR EMPLOYEES OR PARTNERS? CONTACT US.

international offices

LUMENE SWEDEN

LUMENE Sverige AB
Riddargatan 17D, 2F
114 57 Stockholm, Sweden
Email Address: name.surname@lumene.com

Contact: Charlotta Sylvén, Vice President, Scandinavia

LUMENE UK

Aviation House, 125 Kingsway
London WC2B 6NH
United Kingdom
Email Address: name.surname@lumene.com

Contact: Victor Gibson, General Manager, UK & China

LUMENE NORTH AMERICA LLC

530 Seventh Ave. Floor M1
New York, NY 10018
Email Address: name.surname@lumene.com

Contact: Johanna Paavilainen, General Manager, North America

PRIVATE SHOPPING AT THE FACTORY STORE

Do you want to organize a private shopping experience for a group of friends or work teams? We organize private events at the factory store enabling a unique and personalized shopping experience in the world of cosmetics.

Contact us and let’s plan an event together tailored to your needs.

invoicing addresses

lumene oy

(Reg ID: 2377940-8)

(VAT ID: FI23779408)

PL 27, 02781 Espoo, Finland

E-mail: mf-lumene-40@medius.cloud

OVT: 003723779408

Operator: Pagero

Operator ID: 003723609900 or PAGERO

cutrin oy

(Reg ID: 2443709-8)

PL 27, 02781 Espoo, Finland

E-mail: mf-lumene-80@medius.cloud

OVT: 003724437098

Operator: Pagero

Operator ID: 003723609900 or PAGERO

lumene north america llc

530 Seventh Ave. Floor M1

New York, NY 10018

E-mail: mf-lumene-55@medius.cloud

OVT: 003723779408LNA

Operator: Pagero

Operator ID: 003723609900 or PAGERO

LUMENE Oy filial Sverige

(VAT ID: SE516408391601)

PL 27, 02781 Espoo, Finland

Invoicing e-mail:  mf-lumene-40@medius.cloud

OVT: 003723779408

Operator: Pagero

Operator ID: 00372360990 or PAGERO